Terms of Service

Effective November 10, 2026

These Terms of Service ("Terms") are an agreement between you and Loadilo Technologies LLC, an Ohio limited liability company ("Loadilo," "we," "us"). They cover your use of loadilo.com, our text messages, and the Loadilo transportation management software (the "Service"). If you use the Service for a company, you agree to these Terms for that company, and "you" means the company. If you don't agree, please don't use the Service.

1. The Service and early access

Loadilo is software for trucking companies to manage loads, dispatch, drivers, documents, invoicing, driver pay, maintenance, fuel and IFTA, and connections to other services such as QuickBooks Online and ELDs.

The Service is currently in early access. That means features may change, be added or removed, and some parts may not work perfectly yet. We will tell you about major changes that affect how you use it. Your feedback helps decide what we build next.

2. Accounts and users

3. Your data

You own the data you and your users put into the Service ("Your Data"). You give us permission to store, copy, process and display Your Data only as needed to provide, support, secure and improve the Service for you. We will not sell Your Data or share it with other carriers. Our Privacy Policy explains how we handle information.

You are responsible for having the right to put Your Data into the Service, including your drivers' information, and for giving any notices or getting any consents the law requires. You can export Your Data while your account is open and for a reasonable time after it closes.

Keep your own copies of important records. We back up the Service, but you should not rely on it as your only copy.

4. Acceptable use

You agree not to:

We may suspend access if someone breaks these rules or puts the Service or other customers at risk. When we can, we will tell you first and give you a chance to fix it.

5. Other services you connect

The Service can connect to services run by other companies, such as QuickBooks Online, ELD providers, fuel card providers, mapping services and email. When you turn on a connection, you allow us to exchange data with that service for you. Those services have their own terms, and we are not responsible for them, their data, or changes they make that affect a connection.

6. Fees

Any fees for the Service will be set out in a written quote, order form or plan you agree to before you are charged. If you agree to a paid plan, you agree to pay those fees on time. We will tell you in advance before we change your price.

7. Your operation and compliance

Loadilo is a tool to help you run your business. You stay responsible for your operation, including dispatch decisions, driver pay, invoices, taxes, IFTA and IRP filings, hours of service, and following FMCSA, DOT and state rules. Numbers the Service calculates, such as miles by state, IFTA figures, mileage from maps and driver pay, are only as good as the data behind them. Check them before you file, bill or pay anyone. Information pulled automatically from documents you upload should be checked before you rely on it.

8. Our software and name

Loadilo owns the Service, its software, design and content, and the Loadilo name and logo. These Terms give you the right to use the Service during your subscription. They do not transfer any ownership to you. If you send us ideas or feedback, we may use them without owing you anything.

9. SMS Terms

These SMS Terms apply to the Loadilo text message program, run by Loadilo Technologies LLC.

10. Disclaimer

To the fullest extent the law allows, the Service is provided "as is" and "as available," especially during early access. We do not promise that it will be uninterrupted, error-free, or that every calculation will be correct, and we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement.

11. Limitation of liability

To the fullest extent the law allows, Loadilo will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, loads, data or business, even if we were told they were possible. Our total liability for any claim related to the Service will not be more than the amount you paid us for the Service in the 12 months before the claim, or $100 if you have not paid us anything.

12. Indemnity

If someone makes a claim against Loadilo because of Your Data, your operation, or your breaking these Terms or the law, you agree to cover our reasonable costs of that claim, including legal fees.

13. Ending the agreement

You can stop using the Service and close your account at any time. We can end these Terms or your access if you seriously break them, or by giving you at least 30 days' notice for any other reason. After your account closes, you will have a reasonable time to export Your Data before we delete it. Sections that by their nature should continue (such as Your Data, Disclaimer, Limitation of liability, Indemnity and Governing law) continue after the agreement ends.

14. Governing law

These Terms are governed by the laws of the State of Ohio, without regard to its conflict-of-law rules. Any dispute will be handled in the state or federal courts located in Ohio, and both sides agree to those courts. Before filing anything, we both agree to try in good faith to work out the problem by talking first.

15. Changes to these Terms

We may update these Terms. We will post the new version here with a new effective date, and tell customers about significant changes at least 30 days before they take effect. Continuing to use the Service after that means you accept the new Terms.

16. Contact us

Loadilo Technologies LLC
100 Brooks Dr, Unit 101
Monroe, OH 45050
(513) 838-5050
loadiloteam@gmail.com